BASIC– CMDB ASSEMENT & STABILIZATION Services

A structured evaluation through a CMDB Assessment helps to understand current Configuration Management Database (CMDB) maturity, identify operational risks, and immediately stabilize the environment.

CMDB Assessment Scope

- Evaluate CMDB maturity (Level 0–3 baseline)

- Assess CI data completeness and accuracy

- Identify duplicate, stale, and orphan CIs

- Review CI relationships and service alignment

- Assess governance and ownership model

- Review discovery sources and reconciliation rules

- Define Active CI criteria per class

- Establish CI creation guardrails

CMDB Assessment Deliverables

- CMDB Risk Snapshot

- In-Scope CI Class List

- Active CI Definitions

- CI Creation & Relationship Guardrails

- Executive CMDB Health Summary

- CMDB Maturity Score (Level 0–3 Baseline)

Business Value / Outcome

- Stop CMDB degradation

- Establish trust boundary

- Reduce immediate operational risk

- Move from CMDB maturity Level 0–1 → Controlled & Stabilized